Hair & Nails by Annette
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Policies & Information


Mobile Services
I am a mobile stylist bringing hair and waxing services to your non-smoking location in and around Centennial. 
I come to you with the all the towels and tools needed to complete the services you requested when you booked, plus a drop-cloth to protect your floor and a shampoo apparatus to funnel water to your sink. You may also opt for showering out your color. I do need from you a sink with expandable hose and a chair you can sit in for your services. Short backed office chairs with adjustable height are ideal but not required.
A simple kitchen chair or stool will do just fine (max height 25")

Payment
I proudly accept Credit or Debit Cards with a chip, Apple Pay, Samsung Pay, Zelle, or Cash payment. 


Credit Cards
Due to Vendor Liability, I am no longer accepting credit/debit cards without the chip. They are at higher risk of theft, which makes me vulnerable to paying the fraud chargeback cost as of October of 2015.  I hope you will be understanding and choose a different card or pay with cash when I see you next. Thank You.

Rescheduling Policy
Please remember I have a 24-hour rescheduling policy, so if you decide the time, or service booked, won’t work for you or needs modification, please be sure to let me know at least 24 hours before your appointment. I would hate to have to charge you for services reserved that you won’t be using. This includes gift certificate bookings, which shall be deemed void. 
Policy not enforced when due to extreme weather conditions. 


Color Services
*Color longevity will vary per person and products used and is not guaranteed to last any specific length of time.

Tardiness
Please understand that if you are late, your service may be cut short so as not to disrupt
the schedule of clients after you.
I will do whatever I can with the time that is left to offer some service but the
original booking price will still stand for that appointment.
If appointment must be rescheduled in order to receive service, original booking price is still due for the original appointment time.

If I am late getting to you, I will not modify your services without your need to do so. If time does not allow for all services to be performed as booked, I will make every effort to reschedule at your earliest convenience at no charge to you.

Gratuities
Gratuities are welcome but never expected. 
​
Gift Certificates 
Give the gift of indulgence with a gift certificate. Gift certificates can be purchased
for specific dollar amounts and can be used toward any services or product I provide.

Gift Certificate & Coupon Redemption
Gift Certificates and Coupons must be presented at the time of services
or full price for services will be applied to that visit. Gift Certificates/Coupons are not redeemable for cash.
Service Availability and prices may change without notice.


Prices Subject to change without notice.
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